Coffee with a smile: Woman scores dream job working at Dunkin'

KATIE: NEW THIS MORNING, A WALPOLE WOMAN TELLING LOVED ONES IT WOULD BE HER DREAM JOB, WORKING AT DUNKIN’. A FEW WEEKS AGO A FAMILY FRIEND HELPED MAKE THAT DREAM A REALITY. AND NOW SHE’S BRINGING SMILES TO CUSTOMERS AND HER CO-WORKERS ALIKE. AT THE DUNKIN’ DONUTS ON ROUTE ONE IN FOXBORO. >> THANK YOU SO MUCH. >> ONE EMPLOYEE IS SERVING UP COFFEE. AND A SMILE. >> HONESTLY IN MY 20 YEARS, I’VE NEVER SEEN ANYONE SO EXCITED TO COME TO THEIR WORK. KATIE: PAULA MACHADO STARTED THIS JOB ABOUT TWO WEEKS AGO AFTER A CHANCE ENCOUNTER WITH A FAMILY FRIEND. >> SHE TOLD ME IT’S HER DREAM JOB SO I SAID I’M GOING TO GET IT. KATIE: DAYNA ZOLA POSTED ON LINKEDIN ON PAULAS BEHALF AND MINUTES LATER, HEARD FROM DUNKIN OWNER JOHN PRIMPAS WHO OFFERED PAULA AN INTERVIEW FOR A COVETED SPOT AS A CREWMEMBER. HAVE YOU EVER MET ANYONE WHO SAID THEIR DREAM JOB IS TO WORK AT DUNKIN? >> I WISH EVERYONE I INTERVIEWED SAID THAT BECAUSE I’D HAVE A LOT OF EMPLOYEES. BUT I HAVE NOT. NOT IN A LONG TIME. KATIE: PAULA IS NOW WEARING THE UNIFORM PROUDLY. ALL WHILE KEEPING THIS DUNKIN THE CLEANEST AND MOST INVITING ENVIRONMENT FOR IT’S CUSTOMERS. >> PAULA IS A HAPPY, BEAUTIFUL PERSON. SHE IS ALWAYS SMILING. KATIE: AFTER SEVERAL HOURS ON THE JOB, PAULA TOOK A WELL DESERVED BREAK TO SIP SOME COFFEE WITH ME. WHAT KIND DID YOU GET? >> SUGAR AND MILK. KATIE: CHEERS. AND TAKE A FEW SELFIES. CAPTURING THAT BEAMING SMILE. BEFORE IT WAS TIME TO GET BACK TO WORK. SHE IS SO GREAT. ALWAYS SO EXPRESSIVE AND GIVING EVERYBODY HUGS. RHONDELLA: HOW DID SHE LIKE HER COFFEE? KATIE: CREAM AND SUGAR. OR MILK AND SUGAR. I SAID I TAKE

A Massachusetts woman with Down syndrome is one happy Dunkin' worker after she scored her dream job.Paula Machado serves up coffee with a smile at the Dunkin’ on Route 1 in Foxborough.She started the job two weeks ago after a chance encounter with family friend Dayna Zola.“She told me it’s her dream job, so I said, ‘I'm going to get it,’” Zola said. Zola posted on Linkedin on Machado’s behalf, and minutes later, Zola heard from Dunkin’ owner John Primpas, who offered Machado an interview for a coveted spot as a crewmember.“I wish everyone I interviewed said (Dunkin’ was their dream job) because I'd have a lot of employees, but no, I have not, not in a long time,” Primpas said.Machado now wears the uniform with pride while keeping the Dunkin’ the cleanest and most inviting environment for its customers. “Customers want to come in, and they want to see happy employees. They see happy employees. They’re going to want to return to this facility,” Primpas said.“Paula is a happy beautiful person. She is always smiling,” Zola said.

FOXBOROUGH, Mass. —

A Massachusetts woman with Down syndrome is one happy Dunkin' worker after she scored her dream job.

Paula Machado serves up coffee with a smile at the Dunkin’ on Route 1 in Foxborough.

She started the job two weeks ago after a chance encounter with family friend Dayna Zola.

“She told me it’s her dream job, so I said, ‘I'm going to get it,’” Zola said.

Zola posted on Linkedin on Machado’s behalf, and minutes later, Zola heard from Dunkin’ owner John Primpas, who offered Machado an interview for a coveted spot as a crewmember.

“I wish everyone I interviewed said (Dunkin’ was their dream job) because I'd have a lot of employees, but no, I have not, not in a long time,” Primpas said.

Machado now wears the uniform with pride while keeping the Dunkin’ the cleanest and most inviting environment for its customers.

“Customers want to come in, and they want to see happy employees. They see happy employees. They’re going to want to return to this facility,” Primpas said.

“Paula is a happy beautiful person. She is always smiling,” Zola said.

��vlog