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Iowa Hy-Vee employee honored with top customer service award

Iowa Hy-Vee employee honored with top customer service award
SEASON. HY-VEE EMPLOYEE IN IOWA IS GOING ABOVE AND BEYOND WITH HER HELPFUL SMILE. YES, AS SHE WALKED INTO WORK THIS MORNING, SHE WAS GREETED WITH A BIG SURPRISE. SHE LOOKS SHOCKED. JULIE HEADLEY IS THE HUMAN RESOURCE MANAGER AT THE HY-VEE IN JOHNSTON. SHE EARNED THE COMPANY’S HIGHEST HONOR WITH THE LEGENDARY CUSTOMER SERVICE AWARD, RECOGNIZES SERVICE THAT EXCEEDS CUSTOMER’S EXPECTATIONS. I’M SO GRATEFUL. I FEEL SO HONORED. I WORK FOR A GREAT COMPANY AND I GUESS THE PART ABOUT IT IS THAT YOU JUST YOU WORK HARD FOR THIS COMPANY AND THEY RECOGNIZE THAT TO WALK IN AND SEE ALL OF MY HY-VEE FRIENDS, MY FAMILY, MY FRIENDS, SO OVERWHELMED, I WAS SO OVERWHELMED. I’M SO HAPPY NOW. JULIE HAS BEEN A HY-VEE EMPLOYEE SINCE 2016. SHE WAS ONE OF 14 WINNERS CHOSEN ACROSS THE COMPANY. CONGRATULATIONS TO HER. WHAT A SHOCK. THOUGH. YOU WALK INTO WORK AND YOU’RE LIKE, WHOA, THERE’S THE CEO, THERE’S A CAMERA CREW ADJUSTMENT.
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Updated: 11:56 AM CDT Sep 4, 2025
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Iowa Hy-Vee employee honored with top customer service award
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Updated: 11:56 AM CDT Sep 4, 2025
Editorial Standards
Julie Headley, the human resources manager at the Hy-Vee in Johnston, received a special surprise when she arrived at work on Tuesday.Headley was presented with the Legendary Customer Service Award, the company's highest honor recognizing service that exceeds customers' expectations."I feel, I'm so grateful. I feel so honored. I work for a great company. And I guess the part about it is that you just, you work hard for this company, and they recognize that," Headley said."To walk in and see all of my Hy-Vee friends, my family, my friends. So overwhelmed. I was so overwhelmed. I'm so happy," she added.Headley has been a Hy-Vee employee since 2016 and was one of 14 winners chosen across the company.» Subscribe to vlog's YouTube page» Download the free vlog app to get updates on the go: Apple | Google Play

Julie Headley, the human resources manager at the Hy-Vee in Johnston, received a special surprise when she arrived at work on Tuesday.

Headley was presented with the Legendary Customer Service Award, the company's highest honor recognizing service that exceeds customers' expectations.

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"I feel, I'm so grateful. I feel so honored. I work for a great company. And I guess the part about it is that you just, you work hard for this company, and they recognize that," Headley said.

"To walk in and see all of my Hy-Vee friends, my family, my friends. So overwhelmed. I was so overwhelmed. I'm so happy," she added.

Headley has been a Hy-Vee employee since 2016 and was one of 14 winners chosen across the company.

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