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Rossen Reports: The mistake you’re making that increases robotexts

Rossen Reports: The mistake you’re making that increases robotexts
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Rossen Reports: The mistake you’re making that increases robotexts
Robotexts are on the rise – and we're all sick of it. But the scary thing is, they open us up to scams and hackers trying to steal our personal and financial information.Last week, we tackled robocalls and how to cut down on them, but then we got a ton of emails from you asking about robotexts. We get it. Robokiller says last month, we got 19.2 billion spam texts. That's 19 spam texts for every person in the U.S. in just one month! Rossen Reports viewer Beverly said she has an issue with them and asked for solutions.Don't respond directly to a spam text. Even if you reply "STOP" or "CANCEL," that lets the spammer know your number is a working one. That will open you up to MORE spam texts from that number and others.Block the number. On iPhones, tap the number at the top of the screen and then tap "info." Select "block this caller." Then tap "block contact."On Androids, this could be different depending on your model. But try tapping the three dots in the corner and then select "block number" or "details." Then "block & report spam."Your phone has a spam filter, too!On the iPhone, go to settings. Scroll down to messages. Turn on "filter unknown senders." It creates these folders in the app. So you can see texts from known senders and unknown senders.On an Android; tap those three dots in the corner, tap "details" and then "app settings" and select "spam protection." This will reduce the risk of you accidentally interacting with a spam text.You can also try third-party apps that block robotexts. Some good ones that are highly rated are Robokiller, Textkiller and Nomorobo.Have a question for Jeff Rossen? He’s answering your consumer questions every Friday in the new segment “Rossen Responds." Email your questions to him at RossenResponds@hearst.com.

Robotexts are on the rise – and we're all sick of it. But the scary thing is, they open us up to scams and hackers trying to steal our personal and financial information.

Last week, we tackled robocalls and how to cut down on them, but then we got a ton of emails from you asking about robotexts. We get it. Robokiller says last month, we got 19.2 billion spam texts. That's 19 spam texts for every person in the U.S. in just one month!

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Rossen Reports viewer Beverly said she has an issue with them and asked for solutions.

  • Don't respond directly to a spam text. Even if you reply "STOP" or "CANCEL," that lets the spammer know your number is a working one. That will open you up to MORE spam texts from that number and others.
  • Block the number.
    • On iPhones, tap the number at the top of the screen and then tap "info." Select "block this caller." Then tap "block contact."
    • On Androids, this could be different depending on your model. But try tapping the three dots in the corner and then select "block number" or "details." Then "block & report spam."
  • Your phone has a spam filter, too!
    • On the iPhone, go to settings. Scroll down to messages. Turn on "filter unknown senders." It creates these folders in the app. So you can see texts from known senders and unknown senders.
    • On an Android; tap those three dots in the corner, tap "details" and then "app settings" and select "spam protection." This will reduce the risk of you accidentally interacting with a spam text.
  • You can also try third-party apps that block robotexts. Some good ones that are highly rated are Robokiller, Textkiller and Nomorobo.

Have a question for Jeff Rossen? He’s answering your consumer questions every Friday in the new segment “Rossen Responds." Email your questions to him at RossenResponds@hearst.com.