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GREEN ON 95 AND ON 101. INTERNET USERS AROUND THE WORLD WERE HIT WITH OUTAGES EARLIER TODAY AFTER AMAZON’S CLOUD SERVICE EXPERIENCED AN OUTAGE. JOINING US LIVE IS JAMES GORMAN, FOUNDER OF THE COMPANY HARD TO HACK. JAMES, THANK YOU FOR BEING WITH US. MY PLEASURE. SO YOU HAVE THE LATEST STATUS FROM AWS. WHAT CAN YOU TELL US? SO AS OF SHORTLY AFTER 4 P.M. EASTERN TIME, THEY’RE STILL SAYING THAT THEY HAVE THEY HAVEN’T DECLARED AN ALL CLEAR. BUT WHAT THEY SAY IS THAT ALL OF THEIR SERVICES HAVE HAVE BEEN RESTORED. AND ALL OF MY CUSTOMERS STARTED SAYING THAT ABOUT SHORTLY AFTER 2 P.M. EASTERN TIME, THAT THEY WERE SEEING WERE SEEING THE ISSUES THAT WERE GOING ON ON THEIR SERVICES CLEARED. ALL RIGHT. SO THESE OUTAGES, AS WE KNOW, ARE IMPACTING MAJOR CORPORATIONS. THEY’RE IMPACTING AIRLINES, COLLEGES, UNIVERSITIES. WHAT STEPS SHOULD BE TAKEN TO MITIGATE ANY ISSUES, ANY PROBLEMS WE SEE WHEN WE SEE BIG INTERNET OUTAGES LIKE THIS. SO THE MAIN THING IS TO ALWAYS HAVE A BACKUP LOCALLY, BECAUSE ONE OF THE THINGS IS IF YOUR BANK ACCOUNT IS IS GONE, HOW DO YOU BANK IF YOU’RE IF YOU’RE AIRPLANE TICKET IS UNAVAILABLE, YOUR APP IS NOT AVAILABLE AT THE AIRPLANE. DO YOU HAVE A PRINTED COPY OF IT? HOW DO YOU MAKE SURE THAT YOU HAVE WHAT YOU NEED TO FUNCTION FOR THAT DAY? BECAUSE TYPICALLY THESE THINGS LAST A COUPLE HOURS. THIS IS A VERY UNUSUAL ONE THAT LASTED MOST OF THE DAY. FOR MOST PEOPLE. IT STARTED THIS MORNING SHORTLY AFTER 3 A.M. EASTERN. WHEN WE FIRST SAW THE INDICATIONS THAT THERE WAS A PROBLEM AND IT STILL ONGOING NOW. BUT MOST OF THESE TIMES, THESE ARE SHORT TERM. SO IF YOU’RE PLANNING ON GETTING ON A FLIGHT, CARRY A PRINTOUT OR TAKE A SCREENSHOT OF YOUR QR CODE SO THAT YOU HAVE IT ON YOUR PHONE, YOU’RE NOT DEPENDENT UPON THE CONNECTION TO THE INTERNET. HAVING YOUR BANK ACCOUNT INFORMATION LOCALLY SO THAT YOU CAN GO TO THE PHYSICAL BANK AND GET MONEY IF YOU NEED IT. CREDIT CARDS. THAT’S THAT’S ANOTHER PROBLEM. THERE’S A BIG, BIG CREDIT CARD PROCESSING ISSUES JUST BECAUSE OF THE OUTAGE. SO MAIN MAIN THING IS THINKING ONLINE IS GREAT, BUT IT’S A PHYSICAL WORLD THAT WE LIVE IN. SO KEEP SOME OF YOUR STUFF PHYSICALLY. YEAH, NOTHING LIKE HAVING THAT HARD COPY WITH YOU. WE HAVE SEEN SIMILAR OUTAGES IN RECENT YEARS, SO TYPICALLY MAYBE WE CAN EXPECT TO SEE THIS HAPPEN EVERY FEW YEARS OR SO. BUT THE TIMING CAN BE SO UNPREDICTABLE ON THIS. SO WHAT CAN PEOPLE DO TO PREPARE THEMSELVES FOR SOMETHING LIKE THIS HAPPENING AGAIN? BE AWARE THAT IT COULD HAPPEN AND NOT RELY ON. I MEAN, ONE OF THE THINGS THAT I DO IS I BUILD MISSION CRITICAL INFRASTRUCTURE FOR GOVERNMENT PAYMENT HEALTH CARE. SO YOU CAN’T YOU CAN’T RELY ON CLOUD SERVICES OR INTERNET SERVICES, TECHNOLOGY WHEN IT WHEN IT COMES TO LIFE SAVING OR LIFE LIFE CHANGING INFORMATION, YOU HAVE TO KEEP THAT STUFF BACKED UP LOCALLY. JAMES GORMAN WITH HARD TO HACK.